To all of our clients at Companion Pet Clinic:
Thank you for your support and understanding in these uncertain times. In an effort to still offer quality care while maintai ning the health and well being of our staff we will be operating a little differently due to recommendations for social distancing. We will make every effort to continue offering all services and maintaining our normally scheduled appointments within the 30 minute allotted time slot.
How will this work?
To make an appointment please call or email us [email protected] or [email protected] We will then triage over the phone and make an appointment for you. When you arrive at the clinic we are asking that you call to check in.
If you have a scheduled appointment please email us the reason for your visit, any questions or concerns you may have and a brief history. If your pet is sick please answer the following:
For sick pets, please anticipate that your doctor may recommend bloodwork and/or x-rays and a treatment plan.
Please arrive to appointments 5-10 minutes prior to the appointment time.PLEASE REMAIN IN OR NEAR YOUR CAR AND CALL US TO TELL US YOU HAVE ARRIVED. ALL DOGS MUST HAVE AN APPROPRIATELY ATTACHED LEASH/COLLAR OR HARNESS AND ALL CATS MUST BE IN CARRIERS. WE MAY ATTACH A SECOND SLIP LEASH AS A SAFETY MEASURE TO PREVENT YOUR DOG FROM GETTING LOOSE.
A staff member will meet you at the curb after you unload your pet to bring him/her inside. The current stance is that companion animals cannot be infected with the corona virus but they can carry it and transmit it to other people much as the handle of a grocery cart might.
If your appointment is for wellness (vaccines, routine labs, injections, etc) please remain in the car as we will make every effort to complete services within 30 minutes. If we are asked by the government to prioritize appointments, we will be asking that routine things be re-scheduled and will only be seeing sick animals. If you need refills on medications during this time, including heartworm prevention, we may be able to do that without an exam (if the animal is healthy) if we have seen them in the last year.
We will call you to collect payment via credit card over the phone and then return your pet to you curbside.
Medication pick up:As long as the clinic is open, we ask that you call the clinic when you arrive. We'll take payment over the phone, and then an employee will bring the medications to your car. If you cannot leave your house and/or the clinic is closed we strongly recommend using our online pharmacy Vetsource, which you can access on our website companionpetclinic.net
Please reach out by phone or email if we can be of help. Wishing you health and safety, Always! The Doctors and Staff of Companion Pet Clinic